Terms &
Conditions
- Warid is engaged in the
business of providing inter alia, mobile telecommunication services
and ancillary services including value added services (“Warid
Services”) in Pakistan, AJK and GilgitBaltistan (collectively
referred to as the “Territory”) to the consumers of Warid
Services (“Customers”);
- Warid is offering a
service of auto advance balance (“Warid Advance Balance Service”)
as a part of its various value added services (“VAS Services”).
Warid Advance Balance Service is an opt-in service and once the
Customer shall subscribe in “Warid Advance Balance Service”
he shall be credited with a certain advance amount (“Advance
Balance”)in his MSISDN account automatically whenever his
recharge account shall run empty;
- The terms and conditions
mentioned here in (“Terms and Conditions”) shall determine
the rights and liabilities of Warid and the Customer/Subscriber
regarding the use of Warid Advance Balance service and shall form a
contract between Warid and the Customer in this regard. In order to
avail the Warid Advance BalanceService, the Customer shall accept
the Terms and Conditions in their totality by subscribing to Warid
Advance Balance Service and such subscription shall be the
acceptance of these Terms and Conditions in their totality by the
Customer.In the text of these Terms and Conditions the Customer may
also be referred as the “Subscriber” due to context referring
the circumstances/scenarios after his subscription to Warid Advance
Balance Service.
- In order to avail the
Warid Advance Balance Service, the Customer shall send an SMS on the
short code number 7676_____(or any other short code replacing 7676
and advertised by Warid)and in response to such SMS the Customer
shall get a reply from the short code number 7676_______ also
containing the link to these Terms and Conditions whereby the
Customer may access Warid’s website page having these Terms and
Conditions through his hand set by using GPRS or through any other
computer device. Customer’s further continuation to avail the Warid
Advance Balance Service shall be construed the acceptance to these
Terms and Conditions in their totality. The subscription of the
Customer and availing the Warid Advance Balance Service shall at all
times remain subject to these Terms and Conditions and the Service
Charges available on ____________.
- The Customer shall not be
charged by Warid against the subscription in the Warid Advance
Balance Service; however, when an Advance Balance amount shall be
credited by Warid into MSISDN account of the Customer, the Customer
shall be charged with Rs. 2.00 exclusive of taxes (“Service
Charges”)for each transaction of Advance Balance credit which
shall be deductable from the amount recharged/top-up by the Customer
after credit of advance balance amount by Warid along with the
recovery of amount of Advance Balance credited by Warid;
- Warid may amend these
Terms and Conditions at any time. The Customer shall be informed
through an SMS or any other manner in accordance with the relevant
laws that these Terms and Conditions are amended. Such SMS or
information through any other manner (as mentioned above) shall
contain a link to such amended Terms and Conditions, and if the
Customer shall continue to avail or use the Warid Advance Balance
Service it shall be the acceptance of the Customer to the amended
Terms and Conditions.
- The Customer acknowledges
and accepts the following:
Warid
Advance Balance Service is available for such Customers who are using
Warid’s Pre-Paid Connection(s);
The
Customer can subscribe in Warid Advance Balance Service by sending an SMS
to 7676. Sending any keywords or even a blank SMS to 7676 will get the
Customer subscribed to Warid Advance Balance Service;
Warid
Advance Balance Service may not be offered to some categories of connections
as per Warid’s policies prevailing from time to time. For clarity
pertaining to unavailability of Warid Advance Balance Service can be
obtained from Warid’s Help Line 321;
Advance
Balance shall not be available to such Subscribers who have applied for
MNP from Warid;
In
order to qualify to subscribe inWarid Advance Balance Service:
Customer
should be active during the past 90 days; and
Customer
should be at-least 4 months old in order to qualify for Advance Balance.
In
order to qualify for a Subscriber to avail Advance Balance Subscriber’s
current prepaid balance is low enough as not being able to use Warid’s
cellular services (except incoming calls and SMSs).
The
Customer shall be given Advance Balance for one time only. Once the
amount of credited Advance Balance by Warid is cleared by the Customer,
he shall be eligible for another Advance Balance;
Once
the Advance Balance amount is consumed, the Customer will have to
recharge/top-up his MSISDN account via the conventional “Pre-paid payment modes”;
Upon
the next recharge/top up the Customer is charged the Advance Balance
credited amount plus Service Charges for availing the Warid Advance
Balance.
The
Customer shall be informed about the amount of Advance Balance credited into
his MSISDN account on each instance of crediting Advance Balance.
Warid
may amend the Service Charges from time to time in its sole discretion in
accordance with the applicable laws and regulations of Pakistan
Telecommunication Authority (“PTA”). The acceptance of these Terms and Conditions of the
Customer shall also be the acceptance with the Service Charges to be
charged for Warid Advance BalanceService;
Warid
has the complete authority to stop offering Warid Advance BalanceService
at any time in its sole discretion.
- The Customer may
unsubscribe from Warid Advance BalanceServiceby sending “OFF”
in an SMS to 7676, but Customer’s unsubscription shall not effect
the recovery of credited Advance Balance.
- The Customer acknowledges
that these Terms and Conditions are in addition to the terms and
conditions accepted by the Customer at the time of availing Warid’s
cellular services (which includes the terms and conditions of CSAF
and the terms and conditions received in the SIM Jacket). However in
case of conflict between these Terms and Conditions and terms and
conditions of CSAF, these Terms and Conditions shall prevail. If the
Customer shall not recharge its MSISDN account within thirty (30)
days (or any other grace period determined by Warid as per its policies
in this regard in its sole discretion)of the credit of Advance
Balance by Warid under Warid Advance Balance service, the MSISDN
(connection) of the Customer may be terminated in Warid’s sole
discretion.
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