Mobilink jazz- Ladies line's faqs

LADIES LINE’S FAQs

Q1. Why I have been sent this discount promo message? What is this?

Dear valued customer, we have launched a new scheme for you in which you just have to subscribe to Mobilink Ladies Line by dialing8585 and on pressing 8 you will receive SMS with retailer’s name discount deals and validity. Just show this message to the mentioned retailer of your choice and avail the discount(s).

Q2. What is the process of availing discounts?
We believe that you have received the promotional message of our current month campaign, just follow the following simple steps:
1st Step: Please dial 8585
2nd Step: After subscribing, the recording (IVR) will guide you to press 8 for discount(s)

3rd Step: After pressing 8, you will then receive SMS with <Retailers’ Names><Discount% or Deals>
4th Step: Just show this discount SMS to the retailer of your choice and you can avail the discounts.

Q3. Is there any verification required at the time of availing discounts?
Yes, the retailer will guide you to send his retailer code to specific short code 7654. This may result if you enter the following possible codes

1	MEMBER	CUSTOMER VERIFIED. Congratulations! You can avail the discount
2	Wrong code	Sorry! You have entered the wrong code. Please show your discount msg to the retailer for further guidance
3	Blank message	There is no code in the message! Please show your discount msg to the retailer for further guidance
4	After expiry	The requested discount period has expired, please dial 8585 to avail fresh discounts now!
5	Non-member	Sorry! You cannot avail this discount. Please dial 8585 & subscribe now to avail amazing discounts
6	Time Barred	No Discount Scheme is active at the moment

Q4. Should I send the verification message through retailer mobile number?
No, you have to use your mobile number that in return will verify you as a Mobilink Ladies Line subscriber.

Q5. Are there any charges on sending or receiving verification SMS from my number?
Sending & Receiving verification message to 7654 with retailer specific pre-defined codes is free of cost.

Q6. Who can avail the discounts?
Both the female & male subscribers of Mobilink Ladies Line can avail the discounts.

Q7. Can I avail multiple discounts?
It depends on the retailer that if he likes to give you multiple discounts per day or throughout the campaign period. After availing one time discount please check with retailer.

Q8. Can I avail all the discounts mentioned in the SMS?
Yes, you can avail all the discounts mentioned in your SMS received only from Mobilink Ladies Line 8585.

Q9. Are we getting the same % of discounts that is already offered to general public by the retailer(s)?
No, the discount(s) received through Mobilink Ladies Line are exclusively for the Mobilink Ladies Line subscribers only. For example, if the discount on Product X is 10% for general public then ladies portal subscriber will be offered more than 10% not less than that!

Q10. What is the minimum duration of the campaign?
The duration of the campaign is same/is equal to as written in the Discount SMS that you can get by dialing 8585 & pressing 8.

Q11. What if my friends forward my verification message and use that for discount redemption?
(1) The verification message will be appeared as a flash messagewhich cannot be saved in most of the handsets used in routine. (2) Further, the flash verification messages will be sent specifically to the Ladies Line subscribers who will send specific retailer code from their own number. (3) The simple verification procedure has to be done in front of retailer.

Q12. What happens if I present the discount SMS right after the promotion expires?
Every discount deal is time bounded and the dates are clearly mentioned in the SMS. You cannot take the discount which is expired but you can wait for the next discount message to avail many amazing discounts throughout the year.

Q13. Can the discounts message be redeemed from Mobilink Website also?
No, Right now the discount message can only be visible, subscribed and availed through SMS only. We will inform you when we do that!