Mobilink Zero Balance Call FAQs

Mobilink Zero Balance Call FAQs

Q-1      How can I subscribe to Zero balance Call service?
A-        By dialling *600# you can subscribe to Zero Balance Call service, once

subscribed you can dial *600# again to generate missed call and SMS.

Q-2      What are the charges of this service?
A-        Bundle of 5 missed calls and 2 SMS can be purchased at Rs.2.25+Tax, once

subscribed recurring weekly charges of Rs.2.25+Tax will be deducted.

Q-3      Can I try the service even while I don’t have balance of Rs.2.25+Tax?

A-        Yes you can try the service once. Service will allow 2 default SMS and 2 missed

calls to first time users only.

Q-4      Will the service only work once my balance is zero?
A-        You can use the service at any point in time, it will work even if you balance is

more than zero.

Q-5      How long can the bundle remain valid?
A-        There is no expiry limit for your procured bundle, as long as you are paying for

your weekly subscription your SMS and missed call in your account will remain

intact.

Q-6      Can I buy another bundle once I have consumed my current bundle?
A-        Yes you can buy another bundle provided you have Rs.2.25+Tax in your account

for upfront payment.

Q-7      Will the called party see my number on their CLI?
A-        Called party will see your original number on their CLI when they will receive a

missed call.

Q-8      Will I be charged every time for making a missed call to required number?
A-        No, you just have to pay weekly subscription charges. No charges will apply on

using *600# code for generating missed calls or sending SMS. 

Q-9      What will happen if second party receives the missed call?
A-        Our system will immediately cut the call if second party receives it.

Q-10    Can I send text message only from SMS templates?
A-        You can send text message from SMS templates and also type your own message

but it needs to remain within a limit of 50 characters.

Q-11    How do I get to know about the remaining missed calls and text messages?
A-        You can dial *600# and check account summary from the service menu, it will

provide you information on remaining number of missed calls and SMS text

messages.

Q-12    Who can use this service?
A-        Only prepaid users can use this service.

Q-13    Can I make International missed calls and text messages?
A-        No, missed calls and SMS text messages are allowed for local numbers only.